1.1. A service provider is a company that sells goods or services. The service provider information is provided in the payment request or authorization letter.
1.2. Payment service - a service of collection and transmission of advance and final settlements from the payer to the Service Provider.
1.3. Payment service intermediary - UAB Dennypay, legal entity code 304887823, registered office address Ulonų str. 5, LT-08240 Vilnius, Lithuania, which has developed a payment service system, hereinafter referred to as the DENNYPAY system.
1.4. Payment service providers - NEO Finance, AB legal entity code 303225546, registered office address A. Vivulskio str. 7, LT-03162 Vilnius, Lithuania and
SIA Transact Pro, legal entity code 41503033127, registered office address Kr. Valdemara street 62, LV-1013 Riga, Latvia.
1.5. Payer - a natural or legal person who makes a payment or card authorization in the DENNYPAY system for the Service Provider's goods/services.
1.6. An order is an order for goods/services submitted by the Payer from the Service Provider.
2.1. The service payment process is performed in the following sequence of steps:
2.1.1. The Payer receives a payment link with the Service Provider's goods/services order information, provided by e-mail, or SMS to the phone number provided.
2.1.2. After checking the information provided in the order, the payer chooses one of the ways to guarantee or pay for his order.
2.2. The order can be guaranteed in the following ways:
2.2.1. Payment card authorization;
2.2.2. Order payment.
2.3. When paying for the order or confirming the authorization with a payment card, the Payer expresses his / her prior consent to prompt payment, which will enable the Service Provider to make automatic debits from the credit or debit card for:
2.3.1. the reserved goods or services in accordance with the reservation conditions specified by the Service Provider;
2.3.2. future provision of any goods or services of the Service Provider upon arrival at the place of supply of goods or services;
2.3.3. cancellation / no-show fees as specified in the Service Provider contract or conditions for the provision of goods or services;
2.3.4. Losses and penalties incurred by the Service Provider, which may be applied if the Payer damages the Service Provider or is specified in the terms of service.
Payment card authentication is performed using the SCA 3D Secure method (Strong customer authentication with 3D Secure) if such method is supported by the Payer's bank. 3D Secure (3DS) is an additional level of protection for credit and debit cards for online payments, where the Payer is asked for the buyer's password in the last stage of the payment in order for the bank to confirm the payment.
2.4. The payer can pay for the order in one of the following selected ways:
2.4.1. credit / debit card with 3D authentication, if such authentication method is supported by the Payer's bank. 3D Secure (3DS) is an additional level of protection for credit and debit cards for online payments, where at the last stage of the payment the Payer is asked for the buyer's password in order for the bank to confirm the payment;
2.4.2. electronic bank transfer using the payment initiation service;
2.5. Having chosen one of the Rules 2.4. the Payer shall be directed to the website where the payment for services can be made using the Payment Services Intermediary system.
2.6. Authorization of data begins with the connection to the Payment Service Providers system, with the help of an encrypted protocol. Upon receipt of the payment by the system of payment service providers, the Payer shall be automatically notified by e-mail. by letter confirming payment. El. the letter shall specify: Payer's data, name of the Service Provider, total price of the order.
2.7. The Payer shall not be subject to any additional fees related to the Payment Services Intermediary service provided by the DENNYPAY system.
2.8. The DENNYPAY system is not responsible for the termination of the Payer's and the Service Provider's contracts and payment transactions related to the termination of the contract. All termination issues must be resolved directly with the Service Provider.
3.1. The Service Provider and the DENNYPAY system are not responsible for the unavailability of the system through no fault of their own and for other failures beyond their control.
3.2. If the Payer notices that the amount of his order or other data agreed with the Service Provider does not correspond to the data provided in the received letter, he must contact the Service Provider and report the discrepancy of such data.
3.3. The DENNYPAY system is not responsible for the termination of the agreements between the Payer and the Service Provider. All termination issues must be resolved directly with the Service Provider.
4.1 Information on refusal of services / goods and refunds can be found on the Service Provider official website
5.1 When paying for the order or confirming the authorization with a payment card, the Payer agrees that the DENNYPAY system will process his / her personal data: name, surname, e-mail, telephone number; only to the extent that this service is provided and for no longer than required by data protection law. You can find the rules and policy of personal data processed by the DENNYPAY platform at https://www.dennypay.com/lt/privatumo-politika/.
6.1. By making a payment or authorizing your payment card, the Payer confirms that he has understood and agrees with the terms set out in the rules.